Our support team is available 24/7 to assist you.
📧 Email: support@clickearn.site
At Clickearn 2.0, we understand that efficient and dependable customer support is essential to user satisfaction and the long-term stability of our community.
This Support Policy outlines how our support team operates, the channels through which assistance can be obtained, and the guidelines governing inquiries, complaints, and issue resolution.
Our goal is to ensure that every user receives courteous, timely, and accurate responses while maintaining transparency and consistency across all communications.
Our support services are available 24 hours a day, 7 days a week, including weekends and public holidays.
We strive to address all support tickets and inquiries in the order they are received.
Response times may vary depending on the complexity of the issue, server load, or volume of support requests.
While most inquiries are addressed within 24–48 hours, complex cases requiring technical intervention may take longer. In such cases, users will be notified of the expected resolution time frame.
All official support communication should be initiated via email at support@clickearn.site.
This ensures that every ticket is properly recorded and traceable through our internal system.
Users are encouraged to include detailed information about their inquiry or concern, such as:
Registered email address and username
Description of the issue (with screenshots if possible)
Transaction details or reference numbers (if applicable)
For security purposes, our team will never request your account password, payment details, or private information via email or chat. If you receive any such request, please report it immediately.
Our support department assists with:
Account access and password recovery
Payment inquiries and withdrawal clarifications
Advertisement, task, or earning discrepancies
Technical issues related to website accessibility
General questions regarding Clickearn 2.0 usage and terms
We do not provide personalized investment advice, earnings guarantees, or third-party payment recovery services.
We value respectful and constructive communication.
Users are expected to maintain professionalism and refrain from using offensive language when corresponding with the support team.
Repeated abuse, spam, or harassment toward staff may result in suspension or termination of account access without refund.
While Clickearn 2.0 strives to provide reliable and uninterrupted support, occasional delays may occur due to technical or operational constraints.
By contacting support, users acknowledge that all responses, clarifications, or solutions are provided to the best of our ability and do not constitute legal or financial advice.
All investments, deposits, or paid actions made on the platform remain at the user’s discretion and are undertaken entirely at their own risk.
Clickearn 2.0 shall not be held liable for any losses resulting from user decisions, external factors, or third-party service disruptions.
This Support Policy is subject to revision at any time without prior notice.
Updated versions will be published on our website, and continued use of our platform signifies acceptance of the latest terms.